This Privacy Policy applies to all personal information collected by A-Game Solutions (ABN 79 338 040 077) via our website https://agamesolutions.com.au.
1. What is personal information?
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not (as defined in the Privacy Act 1988 (Cth)).
If the information does not reveal your identity or make you reasonably identifiable, it is generally not considered personal information.
2. What information we collect
The personal information we may collect includes:
Your name and contact details (email, phone number).
Payment details (processed securely by Stripe, we do not store card numbers).
Information you provide when signing up for programs, coaching, or newsletters.
Technical information such as cookies and analytics data.
3. How we collect information
Directly from you when you enter details into our website or forms.
Automatically through cookies to help improve your website experience (not personally identifiable).
Through third-party platforms that we use to deliver services (e.g., Podia for online courses, Stripe for payments).
4. Why we collect your information
We collect personal information to:
Deliver our programs, coaching, and services.
Communicate with you about updates, resources, and opportunities.
Process payments and manage your account.
Improve your website and learning experience.
We may occasionally send you marketing communications. You can opt out of these at any time.
5. Who we share your information with
We only share personal information with service providers who help us deliver our business, such as:
Podia (our online learning platform) – see their Privacy Policy.
Stripe (our secure payment provider) – see their Privacy Policy.
Email providers and IT support services.
We do not sell your personal information to anyone.
6. Access, correction, and complaints
You have the right to request access to or correction of the personal information we hold about you. If you have a concern about how your information has been handled, please contact us using the details below. We will respond promptly and, if necessary, help you escalate the matter to the Office of the Australian Information Commissioner (OAIC).
7. Overseas transfers
As our service providers may store or process data outside of Australia, your personal information may be transferred overseas. Where possible, we ensure these providers are subject to privacy laws or contractual obligations consistent with the Australian Privacy Principles.
8. European users
Our website does not specifically target individuals in the European Union or the United Kingdom, but if you are located there, you may have additional rights under GDPR/UK GDPR. These include the right to access, correct, delete, or restrict processing of your personal information. Please contact us if you wish to exercise these rights.
9. Contact us
If you have questions, wish to access your information, or need to make a privacy complaint, please contact: hello@a-game.au